Think Family & Early Help


Think Family is the name given to the West Sussex delivery of the National Government’s Troubled Families agenda which aims to turn around the lives of families struggling to cope and to give them a better chance in life. It is delivered jointly by West Sussex County Council, District and Borough Councils, Sussex Police, the NHS, schools, voluntary groups and many others.

Phase 2 of the Government’s initiative, which started in April 2015, aims to support 4,060 families in West Sussex by 2020.

There are three elements incorporated in the Think Family and Early Help agenda:

  • Think Family Key Worker Service
  • Family Support Network
  • Think Family Neighbourhoods

General, non-case related and non-confidential queries about Think Family and Early Help services can be made by emailing


Think Family Key Workers

Think Family Key Workers are in place to work extensively with whole families as part of the wider Family Support Model, which aims to deliver effective early help for vulnerable children, young people and families across West Sussex. There are 5 key elements to the model:

  • One worker dedicated to each family
  • Considering the family as a whole
  • Providing practical 'hands-on' support
  • Providing a persistent, assertive and challenging approach
  • Working to a common purpose and agreed set of goals


Family Support Network

As part of the Think Family and Early Help Programme, Family Support Networks have been set up in each of the District and Borough Council areas. Each Family Support Network will be developed by building strong local relationships and connections between the services, communities and families to make sure the best use is made of local resources to meet the needs of vulnerable children and families sooner. If you would like more information on the Arun Think Family Support Network you can email


Think Family Neighbourhoods

Think Family Neighbourhoods were developed in West Sussex because the partnership recognises the strengths that some neighbourhoods have to support individuals and families. Despite this, some neighbourhoods struggle to find solutions to their own problems and need support to identify the resources already available to them and give them a sense of belonging and empowerment. Some additional investment and help may be available for local community groups and organisations to support projects aimed at improving their neighbourhood and tackling emerging or existing problems. For information on Think Family Neighbourhoods in Arun please contact